Payment Methods 

Pay your way securely and easily. We offer flexible options tailored for shoppers across Lebanon, backed by trusted payment processing and attentive support.

Overview

Checkout is simple, safe, and flexible. Your details are protected using industry-standard security. Our team is ready to help if anything comes up.

Accepted Payment Methods

  • Credit / Debit Cards: Visa, MasterCard, American Express
  • Cash on Delivery (COD): Available where eligible — please note COD availability may vary by product and region.
  • Store Credit / Gift Cards

Security & Processing

We use industry-standard payment processors and encryption to protect your payment information. Card payments are authorized during checkout; any refunds will be issued to the original payment method after approval.

Payment Issues or Errors

If your payment is declined or an error occurs, please try the following:

  1. Check card details, expiry date, CVV, and available funds.
  2. Verify that your card supports online and international transactions if required.
  3. Try a different payment method (another card, wallet, or COD if eligible).
  4. Contact your bank to authorize or investigate the transaction.
  5. Contact our support team with your order number and a brief description of the issue.

Contact & Support

Support: sales@zoeecare.com | Phone/WhatsApp: +961 78 710 930

Business hours: Monday–Friday, 9:00 AM–10:00 PM (Lebanon)
Address: Zgharta, Lebanon